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What 100 million ChatGPT users in India reveal about the future of European retailers

Bad Popcorn Team
February 17, 20264 min read
What 100 million ChatGPT users in India reveal about the future of European retailers

What 100 million weekly ChatGPT users signal

Sam Altman, CEO of OpenAI (the company behind ChatGPT), recently shared that India has reached 100 million weekly active ChatGPT users. It can sound like distant news: a large country, big numbers, interesting to know.

But it matters for European businesses for one simple reason. India shows how quickly people adapt to new behavior: instead of searching and clicking, they ask a question and use the answer as their starting point. And that is exactly the moment when online visibility begins to change.


India is not Europe, but it is a preview

India is not comparable to Europe in terms of purchasing power or market structure. But it is a place where new online habits become mainstream faster. Not because people are "different", but because AI immediately solves a practical problem.

If you want a quick answer, do not feel like opening ten tabs, and just want to move on with your day, AI is the shortest route.

That is human behavior. And once people get used to that route, they rarely go back. Europe is moving through the same shift, just at a steadier pace.


What is changing for online retailers

Until recently, online marketing often worked like this: someone searched on Google, clicked through a few online retailers, compared options, and made a purchase.

Increasingly, we see a different pattern. People type or speak questions like "what is the best...", "which one fits...", or "which option is good for..." into ChatGPT or another AI tool. The result is one clear answer with a short list of suggestions.

This has two important consequences:

  • Fewer people click through websites as they used to, because a selection has already been made before they visit an online retailer.
  • The retailers and brands mentioned in that answer receive the attention. The rest are simply left out of the consideration.
And this can happen even if your SEO performance is solid. You may still rank on the first page of Google and yet not appear in AI answers at all. In that case, you are effectively standing next to the new starting point.

Why this matters right now

This is the phase where many businesses still think they are covered: they run ads, their SEO is in order, their email marketing is set up, so everything seems fine.

But AI adds a new layer on top of all that. It acts like a guide that decides which businesses or online retailers are mentioned when someone asks where to go. If you are not included, you will need to spend more on advertising to achieve the same results.

That is why you do not want to address this only once revenue is already affected. At that point, you are late and it becomes more expensive.


What Bad Popcorn does

Bad Popcorn helps online retailers become visible in AI answers. In simple terms, we focus on three questions:

  • Does your shop or brand appear in answers to the questions your audience is asking?
  • Is your offering explained clearly, or does AI mainly talk about your competitors?
  • Which content, reviews, product information, and sources influence whether AI includes you or not?
This turns something that still feels vague to many, AI visibility, into something measurable. And once you can measure it, you can improve it.

Conclusion

The news about India is not really about India. It highlights the tipping point that appears once AI becomes a habit. Europe is going through the same shift.

The question for businesses is not whether people will use AI to make decisions. They already do. The real question is whether your shop appears in those answers, or whether the decision is already made before someone even visits your website.

Request an AI visibility audit.

Featured image: Photo by Solen Feyissa on Unsplash.

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